How Access Bank is growing access to finance, banking services through innovation

In a bid to broaden the opportunities and access to financial services for every Nigerian, irrespective of where they might be, leading financial institution, Access Bank Plc. has successfully commissioned and empowered 74,000 Access Closa Agents to provide financial services to customers across the country.

The bank stated that the innovation is in line with its mission to deliver superior value to its customers and provide innovative solutions for the markets and communities it serves.

According to the financial institution, the Access Closa Agents are spread across the 774 Local Government Areas in the country.

There is no gainsaying that Access Bank has significantly grown access to finance and banking services to Millions of previously underbanked Nigerians, provided alternate streams of income for MSMEs, promoted financially literacy and also advanced its ambition to bank one in every two Nigerians by 2025.

Speaking on the innovation, the Senior Banking Advisor, Retail, Access Bank Plc, Mr. Robert Giles, said; “As a bank driven by innovation, we must deliver better outcomes for customers in terms of speed, security and service to enhance customer experience in all the locations that we operate.”

“With the recent mapping of over 70,000 Access Closa Agents, customers and non-customers of the Bank who are travelling for Business, events or to visit loved ones in any location in Nigeria will continue to enjoy uninterrupted banking services as our Closa agents are available in several rural and semi-urban locations across the country.”

“They can also access financial services from a Closa agent near them, by simply searching for “Access Closa Agent” on Google Map instead of walking long distances in search of a branch.”

Furthermore, the Head, Agency Banking, Access Bank Plc, Mr. Tolulope Oyeyipo, said; “The Access Closa agent network is a bespoke channel through which Access Bank expresses her passion and commitment to broadening the opportunities and access to financial services for every Nigerian and African, irrespective of where they might be.”

“With over 70,000 agent locations spread across every neighborhood in the country, we are making sure our customers and indeed customers of other banks can enjoy seamless banking services close to where they live and work, in a safe and convenient manner.”

“By offering basic financial services such as cash withdrawal, cash deposit, bill payments and account opening, our continuously growing agent network is increasingly making the need to visit a bank branch unnecessary for everyone.”


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